Privacy Policy – Xandreva Hotel & Casino

At Xandreva Hotel & Casino, your privacy is of utmost importance to us. Whether you’re exploring our website, booking a stay, or enjoying our curated services, we are committed to handling your personal data with integrity and care. This Privacy Policy details the kinds of information we collect, how we utilize that data, and the protective measures we employ to ensure your information remains safe and secure.

What We Collect

Personal Details
During interactions with our platform—such as making reservations or accessing our digital tools—we may collect identifiable information including your name, contact details, accommodation preferences, and leisure interests associated with your visit.

Technical & Behavioral Data
To enhance your browsing and booking experience, we collect non-identifying information like device type, IP address, browser information, and usage trends. This helps us improve performance and refine our services.

Use of Collected Data

Customized Guest Services
We utilize your information to deliver services and experiences tailored to your individual needs, ensuring comfort and satisfaction throughout your stay.

Updates & Notifications
With your permission, we may send thoughtfully crafted communications about upcoming experiences, new offerings, or facility updates that enhance your overall visit.

Operational Security & Compliance
Your data is processed in accordance with applicable regulations and is used to maintain platform security, detect improper use, and meet legal obligations.

Information Sharing Practices

Third-Party Support Partners
At times, we collaborate with verified service providers to help us manage reservations, maintain system functionality, or deliver guest-centric solutions. In such cases, limited and necessary data may be shared.

Legal Disclosures
In compliance with applicable laws, we may disclose personal data in response to official requests or legal proceedings.

Data Protection Commitments

Our Security Measures
Xandreva employs modern security protocols, encryption technologies, and continuous monitoring to guard your personal information. While no system can promise complete immunity from risks, we take every precaution to maintain a secure environment.

Your Rights & Preferences

Access and Control
You have the right to view, modify, or update the information you’ve shared with us. Our team is available to assist with any such requests.

Message Preferences
You have full control over how we communicate with you. Preferences for receiving non-essential messages can be adjusted or discontinued at any time.

Policy Updates

We may revise this Privacy Policy periodically to align with new technologies, regulatory changes, or service enhancements. Any significant changes will be communicated through official Xandreva channels.

By continuing to use Xandreva Hotel & Casino’s services, you signify your understanding of and agreement with the practices described in this Privacy Policy.